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Admin, Workflows and Business Operations Support

Too many tasks, not enough hours? Admin piles up, information is scattered across emails, notebooks and your phone, and every job gets done a little differently each time. I take the work off your plate and build the simple workflows and processes that keep it running, so your business stays organised without you holding it all together.

Two ways I help

1. I do the work: task execution

You hand over the recurring tasks and I get them done, consistently and on time:

  • Email and inbox management
  • Scheduling and calendar coordination
  • Customer follow-up and communication
  • Data entry, spreadsheets and records kept up to date
  • Quotes, paperwork, document creation and formatting
  • Research and reporting

2. I build the system: workflows and processes

Beyond doing the tasks, I map how work gets done in your business and turn it into clear, repeatable steps:

  • Step-by-step workflows and checklists for the jobs you repeat every week
  • Templates for quotes, follow-ups, emails and paperwork
  • Simple systems for your data, files and customer information
  • Clear processes written down, so tasks can be delegated and handled the same way every time

Problems this solves

  • “I spend too much time on admin instead of running my business.”
  • “I have information everywhere and can not find what I need.”
  • “I know I need to get organised, but I do not know where to start.”
  • “Small tasks keep piling up, and I am not ready for a full-time employee.”
  • “Everything depends on me, so nothing gets done when I am busy on a job.”

How it works

  1. You choose a pack and pay securely online.
  2. You send me tasks, information and examples of how you do things today, whenever it suits you.
  3. I get the work done, document the process where it helps, and keep you updated.

Everything is done online and asynchronously, so there are fewer unnecessary meetings. Less meetings. More getting things done.

Monthly support packs

Support is charged by the hour on a 3-month contract, billed monthly. The more hours you commit to, the lower the hourly rate.

  • Up to 5 hours per month: $35 AUD per hour
  • 10 hours per month (most popular): $25 AUD per hour
  • 20+ hours per month: $20 AUD per hour

Common questions

What is a workflow?

A workflow is the set of steps a job goes through from start to finish, for example how a new enquiry becomes a quote and then a booked job. Writing it down once means it can be repeated, delegated and improved.

Do I need to be on calls?

No. You can send information and instructions when it suits you, and I work from there.

Who is this for?

Trades and service businesses, such as builders, electricians, plumbers, landscapers and cleaners, and other small businesses across Australia that need reliable admin and operations support without hiring full-time.

Tell me what is sitting on your to-do list. Send me a message.

Fale conosco!